Question 1

What are the benefits of using CIBC International Student Pay to pay my tuition fees to Syracuse University?

Accepted Answer

Syracuse University has partnered with Canadian Imperial Bank of Commerce (CIBC) to provide its international students with preferred foreign exchange rates for paying Syracuse University tuition fees online.

Other benefits include:

Fast payment delivery. Your tuition is automatically transferred directly to your Syracuse University student account.
Peace of mind for adverse currency price fluctuations.
Your bank wire quotes are valid for 72 hours (excluding weekends and holidays), so even as foreign exchange rates constantly change, you’ll know exactly how much you’ll be paying.
Tracking and Notifications – you can track your payment and get email notifications, so you know when your tuition payment is received by Syracuse University.
Your funds are safe – your payment is processed in a fully secure banking environment.

Question 2

How will I know when my tuition payment is received by Syracuse University?

Accepted Answer

You will receive a notification in real-time from CIBC advising once your funds have been received and processed to Syracuse University. You can track your payment anywhere, anytime by visiting the CIBC International Student Pay secure web portal. Log into the secure portal, or enter the unique Reference ID generated for each transaction in the ‘Track Your Payment’ page. If you need help, email us anytime at studenthelp@cibc.com, or call us:

+1 844-637-8898 (Worldwide);
1 800-121-661-661 (India)

Question 3

Who is Canadian Imperial Bank of Commerce (CIBC)? Why should I use Canadian Imperial Bank of Commerce (CIBC)?

Accepted Answer

CIBC is one of the largest financial institutions in Canada with a state-of-the-art electronic foreign exchange platform. CIBC was also named the strongest publicly traded bank in Canada – and the only North American bank in Bloomberg’s ranking 5 years in a row (Bloomberg Markets, 2015). For more information, please contact our Financial Professionals at studenthelp@cibc.com.

Question 4

Do I need a CIBC account to use this payment platform to pay Syracuse University fees?

Accepted Answer

No, you do not need a CIBC account. You do not need to visit a CIBC banking center. You can pay Syracuse University tuition fees from anywhere, at any time, conveniently online.

Question 5

How can I check the status of my SU tuition payment?

Accepted Answer

You can track your payment anywhere, anytime by visiting the payment platform. Please log into the secure web portal, or you can input the unique Reference ID generated for each transaction in the ‘Track Your Payment’ functionality on the top menu of the platform. Alternatively, please send an email to studenthelp@cibc.com if you have any further questions or require more clarity.

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